The following Return Policy will be strictly enforced. Exceptions must be authorized through Medtronic Returns Department. Credit will be issued once Medtronic has received the product and verified that all return criteria have been met. Product eligible for credit may be subject to a re-stocking fee of 15%.
The information required to obtain a Return Goods Authorization (RGA) number includes: customer name and address; product number; quantity to be returned; lot or serial number; purchase order number and the reason for return. Email product information to firstname.lastname@example.org or call 1 888 879 0977.
Carefully package original unmarked product in a second shipping carton for protection and labeling. Freight on all returned product must be prepaid. For returns due to Medtronic error, contact Medtronic for shipping details.
Ship to: Medtronic of Canada Ltd., 6733 Kitimat Road, Mississauga, ON. L5N 1W3.
Attention: Returns Department
RGA Number: (Clearly marked on the outside of the shipping carton).