Contact Us
Need Help?
Use the links to the left for help with most commonly asked questions or click on Help and Support for a full list of topics. Otherwise, choose from the categories below to contact us.
Account Support
Help with account set up, profiles, user access, system support, issues or questions.
Please email rs.canportalsupport@medtronic.com Available Monday-Friday from 09:30 to 17:30 (excluding statutory holidays)
Order Support
Order, Shipping, Product or Invoice related questions
Call the Customer Service at 1-888-879-0977 or email rs.canomshospitals@medtronic.com . Available Monday-Friday from 08:30 to 19:30 (excluding statutory holidays) next day delivery order cut off 6:00PM
Catalogue Support
Catalogue requests
Email contractscanada@medtronic.com Available Monday-Friday from 08:30 to 17:30 (excluding statutory holidays)
Service / Repair Support
For Service or Repair requests, please email rs.canservice@medtronic.com or Call 1-888-879-0977 x 7285
Available Monday-Friday from 08:30 to 17:30 (excluding statutory holidays)